Privacy Policy

Last updated: [DATE]

Placeholder. This is a starting structure. Before launch, have a UK solicitor or compliance specialist confirm the policy meets UK GDPR and Data Protection Act 2018 requirements for your operations.

1. Who we are

Ryzons Services LTD ("we", "us", "Ryzons") is the data controller for personal data collected through this website. You can contact us at info@ryzons.co.uk.

2. What we collect

• Name, email, phone number, delivery address (when you submit an enquiry)
• Items added to your enquiry basket
• Marketing preferences
• Basic technical data (IP address, browser type, pages visited)

3. Why we collect it

• To process and respond to your enquiry
• To fulfil orders
• To send marketing communications (only if you opt in)
• To improve the website
• To comply with our legal obligations

4. Legal basis

We rely on (a) the performance of a contract with you, (b) your consent for marketing, (c) our legitimate interests in running and improving our business, and (d) compliance with legal obligations.

5. Who we share data with

• Couriers and pallet networks (to deliver your order)
• Cloud service providers (Firebase, Cloudinary, Resend for email)
• Payment processors (only if/when an online payment system is added)
• HMRC and other regulators when legally required

6. How long we keep it

Enquiry and order records: 7 years (for accounting/tax purposes). Marketing list: until you unsubscribe.

7. Your rights

You have rights of access, rectification, erasure, restriction, portability and objection under UK GDPR. To exercise any of these, email us. You can also complain to the Information Commissioner's Office (ico.org.uk).

8. Cookies

We use essential cookies to make the site work. We don't currently use tracking cookies. If analytics are added in future, a cookie banner will appear and let you choose.